Contact us 01621 851891

Privacy and Cookies Policy

PRIVACY NOTICE

Privacy Statement

Maldon and District CVS (MDCVS) is committed to conducting its business in accordance with all applicable Data Protection legislation. In our Data Protection Policy we outline this commitment including the rights of individuals under current data protection legislation This policy is available on request at anytime.

In order to help people who use our services to understand how and why personal data is collected, used and stored we have prepared this Privacy notice. The notice breaks down how we use, process and store data and should be read alongside the Data protection policy.

The Privacy notice will be reviewed and updated as necessary and the most up to date version will be published on the Maldon and District CVS website www.maldoncvs.org.uk

Who we are

Maldon and District Community Voluntary Service (MDCVS) is a registered charity (1086460) and a company limited by guarantee (4170241) working to support a thriving third sector in the governmental district of Maldon and surrounding area.

Our services include support to local charities and community groups as well as direct services to members of the public through project delivery.

Our office base is:

Unit 1a Benbridge Industrial Estate
The Square
Holloway Road
Heybridge
Essex
CM9 4ER

Contact can be made via post to the above address or

Telephone 01621 851891

Email: admin@maldoncvs.org.uk

Website: www.maldoncvs.org.uk

Get in touch

We hope that the obligations outlined in this Privacy Statement help you to understand how we process your data, however if you do have any questions about anything in this statement or about our data protection processes  please contact the MDCVS Director, Sarah Troop, on sarah@maldoncvs.org.uk or 01621 851891.

How we process data

MDCVS collects, stores and retains data in a range of ways in order to best communicate with our members, stakeholders and project beneficiaries. The purpose for this data processing may differ depending on which of the range of activities you are accessing but generally this will be in order to communicate with you in relation to those activities.

In all cases MDCVS will hold only the data that they require and have a legal basis for processing. This data will be processed and held in order to help Maldon and District CVS achieve its organisational objectives of a supporting a thriving third sector and healthy connected communities and in order to support people through our project delivery.

For each instance of data processing an assessment of the data required, the legal basis for that requirement and the parameters for storage, use and retention are outlined in our data audit document. This will include the legal basis for any instances where special categories of data are requested. Please see appendix for further information on the data audit.

Data requested may include:

  • name and job title
  • email address
  • telephone number
  • contact and demographic information including postcode
  • records of your interactions with the CVS for example: attendance at training, forums and events
  • records of any access or health issues that are relevant to the support you are receiving

MDCVS utilises a number of Customer Relationship Management (CRM) Systems provided by PipeMedia and a written data processing contract is in place confirming that as our data processor they understand their responsibilities and liabilities and are committed to their obligations under data protection legislation.

To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Only staff with password protected log ins can access electronically stored data; as far as practicable paper records are securely disposed of once an electronic record has been created. Those which do need to be retained are locked away and only key staff have access.

MDCVS is committed to ensuring that your privacy is protected. When we ask you to provide information by which you can be identified it will only be used in accordance with this privacy statement.

Your rights

You full rights under Data Protection are outlined in our Data Protection Policy. If you would like to see a copy or would like to discuss any of the below rights please contact MDCVS Director Sarah Troop on 01621 851891 or sarah@maldoncvs.org.uk

  1. You have the right to see the data we hold about you and we will provide this to you free of charge  on request.
  2. You have the right to request any inaccurate or incomplete data that we hold on you is corrected.
  3. You have the right to request that data is removed from our databases. MDCVS reserve the right to retain data where there is a legitimate interest
  4. You have the right to request that no further processing is carried out on your data
  5. You have the right to request that MDCVS transfer your personal data to a different service provider and this will be complied with free of charge* where it is technically feasible to do so.
  6. You have the right to object to MDCVS processing data based on legitimate interest and MDCVS will put a hold on processing and consider all objections raised before

Your right to complain

If you feel that M&DCVS are not complying with Data Protection Legislation you have the right to lodge a complaint to the Information Commissioners Office (ICO).

For full details of how to do this visit the ICO website https://ico.org.uk/ or call their helpline on 0303 123 1113.

Changes to policy

MDCVS Trustee board will review this Privacy Statement alongside the Data Protection Policy on an annual basis and the updated document will be made available on the MDCVS website.