Night Shelter Volunteer

This role is a unique opportunity to support Thurrock’s vulnerable rough sleepers during a very challenging time. As a night shelter volunteer, you will play a crucial role in providing a safe, welcoming, and supportive environment for individuals seeking shelter. Your responsibilities will include assisting with the daily operations of the shelter, ensuring the well-being of guests, and maintaining a secure and respectful atmosphere throughout the night.

If you are passionate about helping others and making a difference, we invite you to join our team of dedicated volunteers at Thurrock Council. Your time and effort can provide a beacon of hope and a safe space to stay for those in need.

Tasks and responsibilities

• To welcome guests as they arrive and assist with check-in procedures, providing a brief orientation to new guests, explaining shelter rules and available services (training will be given).

• Monitor the shelter environment to ensure safety and security for all guests, ensuring common areas are clean and organised throughout the night.

• Support and assistance to guests, helping with any immediate needs or concerns, reporting to the Shelter Manager / Rough Sleepers Coordinator as needed.

• Assist with setting up sleeping area, helping distribute bedding and supplies

• Help with serving meals or snacks and refreshments.

• Assist with keeping a record of attendance and any incidents that occur whilst volunteering.

What skills do I need?

• You must be at least 18 years old

• This role may require standing, walking and light lifting

• We are looking for people who are compassionate and empathetic in nature, with a desire to help those in need.

• You should be able to remain calm in stressful situations and have good communication and interpersonal skills.

• Prior experience in a shelter would help but is not essential, as training will be provided.

• You will volunteer as part of a team, but some tasks will be carried out independently.

Interests

• Civic Responsibility and Communities
• Emergency Response

Activities

• General Helping
• Supporting People and Befriending