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Service Buddy

For HARP (Homeless Action Resource Project)

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Role Overview:

We are seeking a reliable and proactive Service Buddy to support our staff in maintaining high standards of service, safety, and communication within our properties. This volunteer role plays a vital part in ensuring smooth daily operations through administrative assistance and on-site support.

Key Responsibilities:

· Assist staff with routine health and safety checks across properties

· Answer incoming calls and direct them appropriately

· Carry out general administrative tasks such as filing, data entry, and note-taking

· Help maintain organized, safe, and welcoming environment

What skills do I need?

Skills & Attributes Required:

· Good telephone manner and clear communication skills

· Experience using Microsoft Office (Word, Excel, Outlook)

· Excellent timekeeping and a high level of reliability

· Friendly, professional, and willing to learn

Interests

  • Health and Social Care
  • Homeless and Housing
  • Substance Misuse and Addiction

Activities

  • Administration and Office
  • Computers, IT and Websites
  • General Helping

Details

  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 02/06/2025

End Date: 31/12/2026

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Flexible availability Monday to Friday, based on the volunteer’s availability

Location

This opportunity is available in: Southend

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