Sales Floor Volunteer

Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. 

Typical tasks include: 

• Helping customers on the shop floor & providing good all-round customer service 
• Promoting our campaigns and any instore sales to customers 
• Working on window and shop displays to make them look their best
• Keeping the shop tidy, clean and well organised – some light housekeeping 
• Helping your fellow volunteers and staff with customer queries 

Volunteering is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. 

What skills do I need?

Friendly personality, physically fit (as there are stairs to negotiate in the shop) numeracy and basic literacy skills, honesty, hard working, able to work as part of a team. No experience necessary as full training is given.

Benefits of Volunteering

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development 
• Reasonable travel expenses reimbursed 
• Refreshments available  
• Volunteer certificates, references and long service awards provided  
• Access to discounts with other retailers 

Interests

• No specific interest

Activities

• General Helping
• Retail
• Supporting Charities