We understand that sometimes things can get difficult.
Whether you’re struggling to put food on the table for yourself or for your family, we all need essential items for our homes or family. If you are struggling and are not sure where to turn, we can offer signposting and support.
We can provide emergency support where possible, if we can’t provide what you need ourselves, we’ll do our best to connect you with someone who can.
If you need urgent help
Our Community Response Referral Service provides one-off emergency support to individuals and families living in the Maldon District who are experiencing a need which requires service within 24 hours (One working calendar day, *excluding bank holidays).
Our service may be able to provide you with:
Please note: Due to limited funding, we are currently unable to provide large household items or white goods.
Our focus is on emergency food and small essential items.
Need help?
You can either refer yourself or ask a professional or organisation supporting you to make a referral.
If someone is making a referral on your behalf, please make sure you have given your consent for your information to be shared with us, all data is stored in-line with our data protection policy with is available here.
Our referral service is monitored:
Monday to Friday
9:30am – 12:00pm: Any referral received outside of these hours, will be handled on the next working day.
Our Community Support service is delivered by volunteers from across the district, this is a service lead by the community for the community. We always ask that our volunteers are treated with respect as valued members of the district.
Are you struggling to afford food?
Did you know we have Social Supermarkets located across the district which are open at different times across the calendar month?
Social Supermarkets help local people access a weekly shop for a fraction of the cost of a traditional supermarket.
Our Social Supermarkets provide affordable, good-quality food while helping people manage the rising cost of living.
They are open to all regardless of circumstances and create a social space, which is welcoming and packed full of information, advice and guidance for when you may need it the most.
To find out when and where these are visit our Social Supermarket page.