Charity Shop Volunteer

About the Role
As a Charity Shop All-Rounder Volunteer, you will support the day-to-day running of our shops, helping to create a welcoming and well-presented environment for customers while raising vital funds to support people experiencing homelessness.
This is a varied and hands-on role, ideal for someone who enjoys a mix of practical tasks and customer interaction.
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Key Responsibilities
• Sorting and organising donations in the stock room
• Steaming, tagging, and pricing items ready for sale
• Replenishing and maintaining shop floor displays
• Serving customers and operating the till
• Supporting Gift Aid processes where appropriate
• Keeping the shop clean, safe, and presentable
• Providing a friendly and welcoming experience for customers
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What You’ll Gain
• Experience in retail and customer service
• Confidence using a till and handling transactions
• Opportunity to develop teamwork and communication skills
• The chance to directly support HARP’s work within the community
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Support & Training
• Full induction and on-the-job training provided
• Ongoing support from shop managers and Volunteer Champions
• Opportunities to develop within the role
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Expenses
Reasonable travel expenses will be reimbursed in line with HARP’s volunteer expenses policy.

What skills do I need?

What We’re Looking For
• A positive, can-do attitude
• Reliability and good timekeeping
• Willingness to get involved in a variety of tasks
• Friendly and approachable manner
• Ability to work independently and as part of a team

Interests

• Homeless and Housing
• Mental Health
• Substance Misuse and Addiction

Activities

• Retail