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Community Hub Ambassador / Volunteer

For Southend - The Salvation Army Shoeburyness

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Purpose of the Role:

To provide a warm, welcoming presence at the Community Hub, ensuring visitors feel comfortable and are directed to the right services. Volunteers will play a key role in creating an inclusive and supportive environment.

Benefits of Volunteering:

Volunteering for The Salvation Army is a fantastic way to make a positive impact in your local community while gaining valuable work experience in a supportive environment. You’ll have the chance to meet new people, build meaningful connections, and access development opportunities that can enhance your skills and confidence. It’s an opportunity to grow personally and professionally while giving back to those in our community that need it most.

Key Responsibilities:

• Greet visitors in a friendly and professional manner.
• Provide basic information about hub services and activities.
• Assist with maintaining a tidy and welcoming space.
• Support community engagement by encouraging participation in hub activities.
• Signpost visitors to Employment Plus services and other partner organisations.
• Report any concerns or feedback to the Hub Coordinator.

Training & Support:

• Full Salvation Army induction and safeguarding training provided.
• Health and safety accredited training provided.
• Ongoing support from the Corps Officer (Church Leader) and Employment Plus personnel.
• Opportunity to develop skills in customer service and community engagement.

What skills do I need?

Skills & Qualities:

• Friendly, approachable, and respectful.
• Good communication and listening skills.
• Ability to work as part of a team.
• Reliable and punctual.
• Passion for helping others and supporting the local community.
• Provide guidance and support to users accessing internet / online services.

Interests

  • Civic Responsibility and Communities
  • Employment, Education and Training
  • Health and Social Care
  • Older People

Activities

  • Computers, IT and Websites
  • General Helping
  • Supporting Charities

Details

  • Data Protection policy
  • DBS check required
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy

When can I volunteer?

Start Date: 05/01/2026

End Date: 04/01/2027

Slot Mon Tue Wed Thu Fri Sat Sun
Morning No No No No Yes No No
Afternoon No No No No Yes No No
Evening No No No No No No No

Availability Details

Between 9am and 2:30pm. weekly

Location

This opportunity has no specific location.

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