Digital Share Volunteer

We need volunteers to help others learn and develop their digital skills.

We are looking for people with a good all-round knowledge of digital technologies (Smart Phones/Tablets/Chromebooks/ Laptops/Smart Speakers etc.) and the enthusiasm to help others

gain the skills they need.

We are looking for volunteers who can do some of these things:

• Browse websites and use a search engine
• Send emails and complete online forms
  
• Shop online, including online banking
  
• Use WhatsApp, Zoom, Teams and other video mediums
  
• Help with applying for jobs
  
• Explain about Internet Security and Staying safe online
  
• Help with chrome books, tablets, smart phones, laptops and smart speakers
  
• Use Microsoft Office, e.g. Word, Excel

What skills do I need?

The volunteers will require the following attributes:

• A willingness to help others
  
• Friendliness and approachability
  
• Good listening skills
  
• Patience and the ability to remain calm and confident in explaining instructions to people learning something new, or having difficulty getting to grips with something straight away
  
• Confidence to work with people with varying educational, mental health and ethnic backgrounds
• Ability to encourage and motivate learners with a range of abilities
  

Interests

• Disability
• Employment, Education and Training
• Mental Health

Activities

• Advice and Information
• Computers, IT and Websites
• Marketing and Media
• Practical Skills
• Supporting People and Befriending
• Teaching and Training