Emergency Department Volunteer

Are you passionate about helping others and making a real difference in your community? Join our team as a Volunteer in the Emergency Department (ED) at Colchester Hospital, and be a vital part of supporting patients, visitors, and staff during times of urgent need.

About the Role:

As a Volunteer in our busy Emergency Department, you’ll provide compassionate, non-clinical support to patients, families, and staff. This is a highly rewarding role for individuals who are calm under pressure, friendly, and proactive.

Your responsibilities may include:

• Offering reassurance and a friendly presence to patients and visitors
• Provide nutritional support/refreshments to patients and visitors
• Helping patients navigate the department (where appropriate)
• Assisting with basic comfort measures (e.g. fetching blankets or water)

• What skills do I need?

  ·       Covering adult Emergency Department and adult workforce

  ·       Refreshments given to patients & their carers or relatives

  ·       Support given to patients/relatives on a 1-2-1 basis by talking and listening to them

  ·       Other support given to patients/relatives e.g. escorting patients/relatives to other parts of the hospital

  ·       Stocking up leaflets, medical equipment, slide sheets, linen cupboard, filling of water jugs, ordering lunches etc

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Interests

• Health and Social Care

Activities

• General Helping
• Practical Skills
• Supporting People and Befriending