Library Home-Link service volunteer

 The library home link service volunteer  acts as a regular vital link between the library and an individual who is unable to visit their local library, enhancing and adding value to their leisure and information needs by delivering a selection of library items, such as books, CDs and DVDs.

You will be expected to:

• deliver library items at a regular time – as agreed with the Home-Link Library – to customers, as required

• ensure a good standard of customer care is maintained

• respect customer confidentiality • represent Thurrock Council and promote services available from Thurrock libraries

• be available for library update sessions on dates and times agreed with the library volunteer coordinator

• report any problems to the Library Supervisor / Access Services Team

• have adequate car insurance • ensure full compliance with the Health and Safety at Work Act 1974, Thurrock Council’s Health and Safety policy and all locally agreed safe methods of work

• maintain awareness of and commitment to Thurrock Council’s Equal Opportunities Policy in relation to both employment and service delivery 

What skills do I need?

You must:

• have an interest and enthusiasm in reading

• have customer care skills

• have enquiry skills

• be physically able

• have a valid driver's licence

Interests

• Arts, Heritage and Entertainment
• Civic Responsibility and Communities
• Employment, Education and Training

Activities

• Advice and Information
• General Helping
• Supporting People and Befriending