Office/Admin Volunteer

Role description:

The role of the Hearing Help Essex (HHE) Volunteer Admin/Office Support is to help with day-to-day tasks within the office which is situated in Meadow View Cottage,

A Hearing Help Essex volunteer will:

· be provided with induction and ongoing training by both HHE staff and experienced volunteers.

· provide general database administration, data input, filing, printing and postage, updating social media, updating our WordPress website, general office tasks, taking telephone calls etc.

· always work alongside an experienced member of HHE staff and be supported in your role.

What skills do I need?

A Hearing Help Essex volunteer should:

· be patient

· be a good listener

· be personable

· An experienced computer user and be able to use MS Office (Outlook, Word, Excel, etc)

· understand hearing loss and know how to communicate clearly with those living with hearing loss (after training)

· be able to multitask

· be able to provide basic NHS hearing aid maintenance (after training)

· be a good team player, and enjoy working as part of a friendly team

· be able to ensure confidentiality at all times

· be a confident and clear communicator

Before you join as a volunteer, you will need to have a DBS check and attend appropriate training, which will be followed by shadowing one of our experienced HHE team until you feel confident.

HHE is a small charity with a team of loyal volunteers. We pride ourselves on looking after our volunteers and like them all to feel part of a very special team. We have an annual volunteer update training day, as well as various optional ‘top-up’ training opportunities and coffee mornings throughout the year.

Interests

• Employment, Education and Training
• Health and Social Care

Activities

• Administration and Office