Witness Service Court Volunteer - Southend Law Courts

As a Witness Service Volunteer, you\'ll provide vital support to witnesses, their friends, and families as they navigate the court process. Your role will be to offer practical guidance and emotional reassurance, helping them feel more at ease and confident about giving evidence.

As a Witness Service court-based Volunteer you will be asked to…

• Support witnesses and their supporters by providing emotional reassurance, clear guidance, and practical information about court procedures.

• Show witnesses around the courtroom before a trial (outside London) to help them feel more comfortable.

• Carry out the paperwork necessary to record and evaluate our work.

• Accompany witnesses in the courtroom on trial day, if permitted.

• Identify and signpost witnesses to additional support services if needed.

• Work closely with fellow volunteers, staff, and court personnel as part of a supportive team.

• Travel to different courts within your area if required.

What’s in it for you?

• Make a meaningful impact on people’s lives and your community.

• Receive full training, accreditation, support and ongoing development.

• Use your skills and experiences to support others in a unique and rewarding way.

• Have the opportunity to take on additional roles such as a buddying or IT champion.

• Gain valuable interpersonal skills and experience.

• Reimbursement of agreed out of pocket expenses

What skills do I need?

What do you need to have?

No formal qualifications are required — just the right attitude and dedication! We’re looking for volunteers who:

• Are friendly, caring, and empathetic.

• Are non-judgemental and able to remain impartial.

• Have good communication skills; both written and verbal, and are a good listener.

• Can work well as part of a diverse team.

• Are reliable, committed and flexible.

• Are comfortable using computers for training and communication.

• Can handle challenging situations and use their initiative to solve problems.

You’ll also need to complete an Enhanced level DBS disclosure (criminal record check), which we will arrange. Having a criminal record does not necessarily prevent you from volunteering with us.

Interests

• Civic Responsibility and Communities
• Crime, Victims and Offenders
• Health and Social Care

Activities

• Advice and Information
• Legal Work
• Supporting People and Befriending