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Compassionate Communities Administrative Support

For St Helena Hospice

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Role summary T

To provide essential administrative support to the Compassionate Communities project. The role will support the planning and coordination of community activities, maintain accurate records, and assist with communications and scheduling under the supervision of the line manager. A level of commitment is required for this role, to be mutually agreed with the line manager.



Main duties of this role may include any of the following:

• Assist with the coordination and preparation of Compassionate Communities events and activities 

• Support the booking of venues, resources, and scheduling of meetings 

• Maintain and update electronic and paper records, including spreadsheets, attendance registers, and contact lists 

• Assist with written communications such as emails, invitations, and follow-up notes 

• Prepare and distribute agendas, minutes, and supporting materials for meetings or working groups 

• Support data entry, reporting, and light research tasks as needed 

• Attend meetings or community events occasionally to provide on-the-day support 

• Ensure confidentiality is maintained at all times, following organisational policies


What skills do I need?


Experience & qualifications required

• Previous experience in administration, office support, or a similar setting is preferred 

• Confidence using Microsoft Office applications (e.g. Word, Excel, Outlook) 

• Good written and verbal communication skills 

• Strong attention to detail and accuracy 

• Experience working as part of a team and managing your own tasks 

• Understanding of maintaining confidentiality and professional boundaries 

• Ability to work independently with appropriate guidance 


Personal attributes 

• Well-organised and reliable 

• Friendly, approachable, and a good communicator 

• Professional, trustworthy, and respectful 

• Keen to support others and contribute to a compassionate cause 

• Open to learning and taking on new tasks as required 

• Comfortable working both independently and as part of a wider team


Interests

  • Civic Responsibility and Communities

Activities

  • Administration and Office
  • Advice and Information
  • General Helping
  • Supporting Charities

Details

  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Slot Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Volunteering at St Helena is very flexible and we will work around your availability.

Location

This opportunity has no specific location.

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